Please read the following Terms and Conditions carefully.
- Nature of the Platform
Funeral Hub operates as a digital marketplace and advertising hub that enables funeral parlours to promote their funeral plans and services to the public.
The platform facilitates visibility and comparison only and does not participate in the conclusion of any funeral policy, insurance contract, or financial agreement.
- No Financial or Insurance Advice
The information provided on this website is for general informational and comparison purposes only.
Funeral Hub does not provide:
- Financial advice
- Insurance advice
- Funeral policy recommendations
- Intermediary or brokerage services
No content on this website should be interpreted as advice as defined under the FAIS Act or any other financial services legislation.
- Third-Party Funeral Parlours
All funeral plans and services displayed on the platform are offered by independent third-party funeral parlours.
Each funeral parlour is solely responsible for:
- The accuracy of pricing and plan details
- Regulatory compliance
- Policy terms and conditions
- Claims handling and service delivery
Funeral Hub does not guarantee the availability, quality, or suitability of any advertised service.
- Pricing & Plan Information
Premium Froms shown on the platform represent advertised monthly premiums or indicative pricing supplied by funeral parlours and may change without notice.
Final pricing, waiting periods, benefits, exclusions, and terms are confirmed directly by the funeral parlour at the time of engagement.
- No Underwriting or Policy Administration
Funeral Hub does not:
- Collect insurance premiums on behalf of funeral parlours
- Manage funeral policy accounts
- Process claims
- Hold client funds in trust
All contractual relationships exist solely between the user and the funeral parlour.
- User Responsibility
Users acknowledge that they are responsible for:
- Verifying funeral parlour registration and credentials
- Requesting full documentation
- Understanding the terms of any funeral plan before proceeding
- Limitation of Liability
Funeral Hub shall not be liable for any loss, damage, or dispute arising from services provided by third-party funeral parlours advertised on the platform.
- Regulatory Position
Funeral Hub is not a Financial Services Provider (FSP) and is not required to be licensed with the Financial Sector Conduct Authority (FSCA) as it does not provide financial services as defined under applicable legislation.
